At Casa Querencia, resident services are provided through a powerful partnership between Mercy House and Telecare, ensuring comprehensive, coordinated support for every resident. Mercy House delivers onsite supportive services focused on housing stability, wellness, life skills, and community engagement, with an onsite Program Coordinator available to assist residents in navigating resources and building connections. Telecare provides specialized, recovery-oriented mental health services for individuals with complex needs, offering clinical support and therapeutic interventions tailored to each person's journey. Together, these partners deliver person-centered care designed to promote independence, long-term housing success, and overall well-being—helping residents not just survive, but truly thrive in their permanent home.